> ## Documentation Index
> Fetch the complete documentation index at: https://mintlify.com/cvat-ai/cvat/llms.txt
> Use this file to discover all available pages before exploring further.

# Subscription Plans

> CVAT Cloud subscription tiers and self-hosted enterprise features

CVAT offers flexible subscription plans for cloud users and enterprise support for self-hosted deployments.

## CVAT Cloud Plans

<Info>
  CVAT Cloud is available at [app.cvat.ai](https://app.cvat.ai) with both free and paid subscription options.
</Info>

### Free Plan

The Free plan lets you get started with CVAT at no cost:

**Limitations**:

* Maximum 10 tasks
* Maximum 500 MB of data storage
* Personal workspace only (limited organization features)
* No auto-annotation integrations
* Community support only

**Best for**:

* Individual users
* Small projects
* Evaluating CVAT
* Learning annotation workflows

<Tip>
  You can create up to 10 tasks and upload up to 500MB of data. Resources are only visible to you or people you assign to them.
</Tip>

### Solo Plan

**Pricing**: Fixed monthly or annual rate (see [pricing page](https://www.cvat.ai/pricing/cloud))

<Warning>
  The Solo plan is designed **for personal use only**, not for team collaboration.
</Warning>

**Features**:

* Unlimited tasks
* Unlimited storage
* Auto-annotation capabilities
* Roboflow integration
* HuggingFace integration
* Priority email support

**Limitations**:

* Single user (no team collaboration)
* Can create an organization with up to 2 members for trial purposes only
* Organization members will have Free plan limitations
* Not suitable for commercial use within organizations

**Best for**:

* Freelance annotators
* Individual researchers
* Personal projects
* Solo data scientists

### Team Plan

**Pricing**: Per-member monthly or annual subscription (see [pricing page](https://www.cvat.ai/pricing/cloud))

<Info>
  The Team plan is designed for collaboration and removes all Free plan limitations for the entire organization.
</Info>

**Features**:

* Unlimited tasks per organization
* Unlimited data storage
* Full [organization](/account/organizations) features
* Multiple team members with [role-based access](/account/user-roles)
* Auto-annotation and AI integrations
* Roboflow integration
* HuggingFace integration
* Priority support
* Shared resources and collaboration tools

**Pricing Model**:

* Pay per team member
* Organization owner counts as a team member
* Example: 2 annotators + 1 owner = 3 seats

**Prorated Billing**:

* Add members mid-cycle: Pay prorated amount for remaining period
* Remove members mid-cycle: Credit applied to next billing cycle

**Best for**:

* Annotation teams
* Companies
* Research groups
* Collaborative projects

### Annual Subscriptions

Both Solo and Team plans offer annual subscriptions:

**Benefits**:

* Save up to 30% compared to monthly billing
* Same features as monthly plans
* More predictable budgeting
* Available for new and existing subscribers

<Tip>
  You can switch from monthly to annual subscriptions at any time. See [subscription management guide](https://www.cvat.ai/post/cvat-annual-plans) for details.
</Tip>

## Plan Comparison

| Feature                     | Free          | Solo       | Team        |
| --------------------------- | ------------- | ---------- | ----------- |
| **Tasks**                   | 10 max        | Unlimited  | Unlimited   |
| **Storage**                 | 500 MB        | Unlimited  | Unlimited   |
| **Team members**            | Personal only | 1 user     | Unlimited   |
| **Organizations**           | Limited trial | Trial only | Full access |
| **Auto-annotation**         | ❌             | ✓          | ✓           |
| **Roboflow integration**    | ❌             | ✓          | ✓           |
| **HuggingFace integration** | ❌             | ✓          | ✓           |
| **Priority support**        | ❌             | ✓          | ✓           |
| **Export images**           | ❌             | ✓          | ✓           |
| **Analytics**               | ❌             | ❌          | ❌           |
| **Best for**                | Individuals   | Solo work  | Teams       |

## Subscription Management

### Upgrading to Paid Plan

<Steps>
  <Step title="Access Upgrade Option">
    Click your username > **Upgrade to Solo/Team plan**
  </Step>

  <Step title="Choose Plan">
    Select monthly or annual billing
    For Team plan, specify number of members
  </Step>

  <Step title="Add Billing Information">
    Enter payment details
    Optionally add VAT/tax information
  </Step>

  <Step title="Complete Payment">
    Review and confirm subscription
  </Step>
</Steps>

### Managing Your Subscription

Access subscription management:

* Click username > **Manage Plan**
* View billing history and invoices
* Update payment method
* Change member quantity (Team plan)
* Switch to annual billing
* Cancel subscription

<Info>
  Subscriptions are managed through Stripe. You can update billing information, view invoices, and manage payment methods from the Stripe portal.
</Info>

### Multiple Subscriptions

You can maintain multiple active subscriptions:

* One Solo plan for personal work
* Multiple Team plans for different organizations
* Each subscription is billed independently

### Cancellation Policy

When you cancel a subscription:

**Immediate effects**:

* No new billing charges
* Access continues until current billing period ends

**After billing period**:

* Free plan limitations apply
* Existing data remains for 30 days
* Read-only mode for data exceeding Free plan limits
* Must remove excess data or it will be deleted automatically

<Warning>
  Export any important data before cancellation expires to avoid data loss.
</Warning>

### Refund Policy

See [CVAT refund policy](https://www.cvat.ai/refund-policy) for eligibility.

To request a refund:

1. Cancel the subscription first
2. Contact [support@cvat.ai](mailto:support@cvat.ai)
3. Provide your invoice and account details
4. Refunds processed within 5-10 business days

## Self-Hosted Enterprise

For organizations that need to deploy CVAT on their own infrastructure:

<Info>
  Self-hosted deployments are free and open-source under MIT license. Enterprise support and premium features are available through [CVAT.ai](https://www.cvat.ai/pricing/on-prem).
</Info>

### Community Self-Hosted

**Cost**: Free (open-source)

**Includes**:

* Full CVAT source code
* Docker Compose deployment
* Kubernetes deployment
* Community support via GitHub/Discord
* All core features
* [Role-based access control](/account/user-roles)
* Organization support

**Best for**:

* Small teams
* Research institutions
* Organizations with technical expertise
* Data sovereignty requirements

### Enterprise Self-Hosted

**Contact**: [CVAT.ai sales](https://www.cvat.ai/pricing/on-prem) for pricing

**Premium features**:

* **SSO Integration**: Single Sign-On with SAML 2.0
  * Azure Active Directory
  * Okta
  * Google Workspace
  * Custom identity providers
* **LDAP/Active Directory**: Enterprise directory integration
* **Advanced Analytics**: Team performance monitoring (coming soon)
* **Roboflow Integration**: 50,000+ pre-trained models
* **HuggingFace Integration**: State-of-the-art AI models
* **Priority Support**: 24-hour SLA
* **Custom Training**: Onboarding and workflow optimization
* **Dedicated Support**: Direct access to CVAT engineers

**Best for**:

* Large enterprises
* Organizations with strict security requirements
* Teams needing dedicated support
* Deployments requiring SSO/LDAP

### Enterprise Support Options

**Standard Support**:

* Email support
* Business hours response time
* Access to documentation
* Community forums

**Premium Support** (Enterprise):

* 24-hour SLA
* Dedicated Slack channel
* Video call support
* Custom integrations assistance
* Deployment consulting
* Performance optimization

## Installation Guides

For self-hosted deployments:

* [Docker Compose Installation](/self-hosted/installation/docker-compose)
* [Kubernetes Installation](/self-hosted/installation/kubernetes)
* [AWS Deployment](/self-hosted/installation/aws-deployment)
* [Configuration Guide](/self-hosted/admin/configuration)
* [SSO Setup](/self-hosted/admin/sso-ldap)

## Feature Comparison: Cloud vs Self-Hosted

| Feature             | CVAT Cloud      | Self-Hosted Community | Self-Hosted Enterprise |
| ------------------- | --------------- | --------------------- | ---------------------- |
| **Cost**            | Subscription    | Free                  | Custom pricing         |
| **Deployment**      | Managed         | Self-managed          | Self-managed           |
| **Updates**         | Automatic       | Manual                | Manual + Support       |
| **Storage**         | Cloud           | Your infrastructure   | Your infrastructure    |
| **Data location**   | CVAT servers    | Your servers          | Your servers           |
| **SSO/LDAP**        | ❌               | ❌                     | ✓                      |
| **AI integrations** | ✓ (paid plans)  | ✓                     | ✓                      |
| **Support**         | Email           | Community             | 24-hour SLA            |
| **Analytics**       | ✓ (self-hosted) | ❌                     | ✓                      |
| **Custom branding** | ❌               | ✓                     | ✓                      |
| **Air-gapped**      | ❌               | ✓                     | ✓                      |

## Choosing the Right Plan

<CardGroup cols={2}>
  <Card title="Free Plan" icon="gift">
    Testing CVAT, small personal projects, learning annotation workflows
  </Card>

  <Card title="Solo Plan" icon="user">
    Individual professionals, freelancers, solo data scientists with large projects
  </Card>

  <Card title="Team Plan" icon="users">
    Companies, research teams, organizations needing collaboration
  </Card>

  <Card title="Self-Hosted" icon="server">
    Data sovereignty needs, custom deployments, enterprise security requirements
  </Card>
</CardGroup>

## Billing and Invoices

### Payment Methods

**Supported payment methods**:

* Credit/debit cards (Visa, Mastercard, Amex)
* US bank transfer (via Stripe)
* Wire transfer (annual subscriptions over \$396)
* ACH (annual subscriptions)

### Tax and VAT

<Tip>
  Add VAT/tax information **before** your first payment to ensure it appears on all invoices.
</Tip>

To add tax information:

1. During signup: Toggle "Include additional data on invoice"
2. After signup: Manage Plan > Update Information > Billing Information

### Invoice Access

1. Click username > **Manage Plan**
2. Scroll to **Invoice History** section
3. Click the invoice icon to view/download

Invoices are also automatically emailed to your account email.

### Enterprise Billing

For enterprise customers (\$10,000+ annual):

* Custom agreements available
* Purchase order (PO) numbers supported
* 30-day payment terms available
* Contact [support@cvat.ai](mailto:support@cvat.ai) for quotes

## Academic and Student Discounts

**50% discount available** for students with:

* Valid student ID or university documentation
* University advisor contact details
* Dean contact information
* Brief project outline
* LinkedIn post about CVAT experience (tagging @CVAT.ai)
* Joint marketing statement (optional)

Contact [support@cvat.ai](mailto:support@cvat.ai) with required documentation.

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="Can I have multiple subscriptions?">
    Yes, you can maintain multiple active subscriptions. For example, a Solo plan for personal work and multiple Team plans for different organizations.
  </Accordion>

  <Accordion title="What happens to my data if I cancel?">
    Your data remains accessible for 30 days with Free plan limitations applied. Data exceeding Free plan limits becomes read-only. Export your data before the 30-day period ends.
  </Accordion>

  <Accordion title="Can I switch from monthly to annual billing?">
    Yes, you can upgrade to annual billing at any time. The price is adjusted based on unused time in your current billing period.
  </Accordion>

  <Accordion title="Does self-hosted CVAT require a license?">
    No, CVAT is open-source under MIT license. You can deploy it freely. Enterprise support and premium features require a separate agreement.
  </Accordion>

  <Accordion title="Can I export images on the Free plan?">
    No, the Free plan only allows exporting annotations, not images. Upgrade to Solo or Team plan to export images.
  </Accordion>

  <Accordion title="How does Team plan pricing work?">
    You pay per team member, including the organization owner. Adding members mid-cycle results in prorated charges. Removing members provides credits for the next billing cycle.
  </Accordion>
</AccordionGroup>

## Getting Help

<CardGroup cols={2}>
  <Card title="Community Support" icon="discord">
    Join [Discord](https://discord.gg/fNR3eXfk6C) or [Gitter](https://gitter.im/opencv-cvat/public) for community help
  </Card>

  <Card title="Email Support" icon="envelope">
    Email [support@cvat.ai](mailto:support@cvat.ai) for subscription and billing questions
  </Card>

  <Card title="Sales Inquiries" icon="handshake">
    Contact [enterprise team](https://www.cvat.ai/contact-us/enterprise) for custom solutions
  </Card>

  <Card title="GitHub Issues" icon="github">
    Report bugs and request features on [GitHub](https://github.com/cvat-ai/cvat/issues)
  </Card>
</CardGroup>

## Related Resources

* [Subscription Management Guide](https://www.cvat.ai/post/new-pricing-plans) - Detailed pricing information
* [Organizations](/account/organizations) - Learn about team workspaces
* [User Roles](/account/user-roles) - Understand permission levels
* [Self-Hosted Installation](/self-hosted/installation/overview) - Deploy CVAT on your infrastructure
